Frequently Asked Questions
You will be asked to provide copies of records and documents that you currently possess. This includes birth or death certificates, marriage licenses, bible records, census records, deeds, or any other information that will help us in our search. This will help facilitate our search by saving research time and will help you save money. All information provided to us for a research project will be confidential and will not be shared with any other party.
How long does a research project take?
The amount of time needed to complete a research project will vary depending on several factors. One factor is the extent of the request. A simple copy request will require less time than a complete family research request. Another factor will be the availability of records. Records that are not indexed consume more research time. Some records are either not readable or are just not there due to official record keeping. Another factor affecting the amount of time will be the location of records. We cover a large geographical area in our research. Some trips may even require an overnight stay.
What will I receive when my project is done?
When your project is finished, you will receive a report stating your request, what research we did, and the results of our research. We will also send all copies that we made or that you sent to us.
What if I am dissatisfied with the results of my project?
Although we feel that you will not be dissatisfied with the quality of our work, we are willing to discuss any questions you have about our research.